The Equikro store has been supplying riders with the best quality products since we opened in 2005. Here at Equikro, our team aims to offer a real personal service to our customers. As we all have a background in horses and specialise in a range of disciplines, we are able to offer knowledgable advice to our customers. We stock a wide range of products from everyday essentials to high end competition apparel. If there is a special item that you can not see on our website please do not hesitate to contact us on either 01314430491 or shop@equikro.com

We have regular international customers and can estimate delivery costs for USA and Canada and the rest of Europe. Please contact us if you have any queries.

We have a shop in Edinburgh, Roddinglaw Business Park which is open 9.00-5.00 Monday - Friday. Saturday 9.00-17.30. We are closed Sundays but can be reach through our facebook page where replies are very quick. You can also find us on Instagram and Twitter!

We look forward to seeing you soon.

Unit 17 Roddinglaw Business ParkRoddinglaw Road Edinburgh EH12 9DB

Equikro Click & Collect

Our Click & Collect service offers all the benefits of shopping online combined with specialist personal retail experience in one of our stores. Simply order your items, select Click & Collect and pick up your item at a time that's convenient for you. Best of all the service is completely FREE!

1. Add your items to your basket

Use our website to browse our catalogue of products with stock availability. When you find the item you want simply add it to your basket like you usually would.
 

2. Checkout using Click & Collect

Scroll down and choose Click & Collect as your delivery method. Enter your postcode at the checkout to find your closest store.
 

3. Choose the store of your choice and collect your items

Choose a store of your liking, click continue and complete the rest of our standard checkout steps and you’re ready to collect your item in store.

 

Frequently Asked Questions

When can I collect my order?

For items in stock at the chosen collection store, we will normally have your item ready to collect within 1-2 working days.

For items which are at the warehouse your order will be ready to collect in the time indicated on the website; or if at another store approximately 3 working days – please call in advance if you are making a long journey, just in case!

 

How will I know when my order is ready?

For every order we will send you an e-mail to let you know when your order is ready to collect. If you’ve ordered a bike we will contact you once you have placed your order to arrange a collection time.
 

What do I need to collect my order?

Please bring with you your confirmation e-mail, a photo proof of ID (i.e. passport, driving licence), and proof of address.

We will hold your order in store for 10 days, if you have any problems with getting to the store to collect your order please feel free to contact the collection store and we will happily extend this time where possible.
 

Can Someone Else Collect My Order?

Please contact the store you have chosen to collect from in advance and we will do our best to accommodate any changes relating to collection. 
 

How do I cancel/change my order?

If you wish to cancel your order or make any changes please contact the store directly, contact information can be found here. Please note, full refunds will be made via the original transaction made with our online team.
 

How do I return my order?

Our normal returns policy applies to all Click & Collect orders, for more information see our returns policy. You can also return directly to the store.

 

 

 

Quick Contact

0131 443 0491 shop@equikro.com Unit 17 Roddinglaw Business Park Roddinglaw Road Edinburgh EH12 9DB

Opening Hours

Mon
09:00am - 05:00pm
Tues
09:00am - 05:00pm
Wed
09:00am - 05:00pm
Thurs
09:00am - 05:00pm
Fri
09:00am - 05:00pm
Sat
09:00am - 05:30pm
Sun
Out Riding!

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